Contributors
Gordon Perchthold and Jenny Sutton
Gordon Perchthold is Capability Builder and Senior Advisor & Coach; a Partner at The RFP Company.
Jenny Sutton is a Management Consultant/ Project / Programme Manager at The RFP Company.
Grace Chia
Grace is a Senior Analyst – Services & Payments at Euromonitor International. She previously served as Assistant Research Manager at RFi Group where she led a team in quantitative and qualitative analysis of primary and secondary research across 12 Asian markets on Retail, SME and Commercial Banking.
Graham Dillon
Graham Dillon is a Partner at Deloitte. He was also Director within UBS AG Compliance based in Zurich and was a key member of the team working on several important regulatory matters.
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AI adoption should be centered on financial inclusion, customer experience, and personalisation.
