Co-Written / Partner
Prioritising customer-centric initiatives amidst digitalisation
Prioritising customer-centric initiatives amidst digitalisation
Through its remarkable services, Bank SinoPac continues to provide a comprehensive financial ecosystem for its customers.
Give loyal customers the royal treatment: how to stand out in Singapore’s banking sector
Jonathan Tanner, Senior Director, Industry Principal Financial Services & Insurance APJ, Pega
The ABF Corporate & Investment Banking Awards honours key players in the banking industry across Asia Pacific
A total of 45 winners were awarded for their outstanding performance.
Financial digital apps evolve to “3.0” phase as customers’ seek one-stop-shop
Customers increasingly seek a single app that can meet all their financial–and even non-financial–needs.
More Wealth, Higher Expectations: Why new frontier of wealth banking lies in the digital and the RM
As the role of the relationship manager evolves, banks must build the right digital platform in order to meet clients’ expectations.
Looking into digital banking with a human touch
Standard Chartered Hong Kong took home three major awards at the ABF Retail Banking Awards 2022.
Fighting financial crime with advanced machine learning capabilities
RCBC and GBG clinched two major awards at the ABF Retail Banking Awards 2022 with their enterprise risk management technology.
Exemplary financial institutions, initiatives commended at the Asian Banking & Finance Wholesale and Retail Banking Awards 2022
This year’s awards programme recognised over 150 exceptional banks and financial companies.
Strengthening ability to withstand uncertainties ‘crucial’ for financial stability, says Deloitte Singapore Audit & Assurance Chief Strategy & Operations Officer
Ho Kok Yong said the financial services sector should stay vigilant about inflation, turbulence in capital markets, and the implication of ‘policy...
Respond to client needs first amidst big volumes of data, says Bain & Co partner
Edy Widjaja said acting the best digital and data talent helps deliver value to customers creating a virtuous cycle attracting further talent.
EY partner: Digitalisation, sustainability initiatives to continue ‘in the long run’
Nam Soon Liew said that financial institutions need to double down on cybersecurity and financial crime compliance amidst digitalisation.
Harnessing seamless digital experiences for growth in payments market
Payments sector needs to strike a balance between convenience and security.
Need for instant fulfillment fuels incumbent banks’ speedy digital transformation
Expect more digital banking features to be rolled out and possibly even the rise of megabanks amidst an increasingly digital-savvy banking and finance...
ESG, Sustainability, AI, and NFTs discussed at ABF Summit 2022
Financial service institutions are hurtling towards a new frontier in the financial industry, navigating drastic changes in regulations and customer...
The end-game for insurers in the scramble for digitalisation
Is a scalable and profitable fully digital insurance firm possible?
How insurers are riding the digital transformation wave?
From improving claims to simplifying products, veteran insurers give real-life examples of digitalisation in the industry.
BCG, ServiceNow, Collinson & HomeCredit on why lenders have zoned in on monitoring technology, loyalty as key to future of industry
Technology is very much one if not the most influential factor rapidly transforming the financial services industry, with decentralized finance and...
Thought Leadership Centre
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1. Singapore banks complete tokenised deposit pilots 2. OCBC tops Forbes' 2026 World's Top Performing Banks list 3. Singapore finance weighs AI agents against governance gaps 4. DBS rejects S$1.3b 1MDB-linked claim and vows to ‘vigorously resist’ 5. HSBC launches HSBC Access in Singapore for UHNW and family officesResource Center
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Event News
Inside Longbridge Securities (Singapore)’s win at the Asian Banking & Finance Fintech Awards 2026
Gavin Chia on how AI is making institutional-grade investing more accessible to everyday investors.
Commentary
Why Asia’s private wealth industry requires a new era of governance
APAC has mastered domestic payments. The next challenge is connecting them.
Why fragmented communications are becoming a hidden governance risk for Asia Pacific banks
From automation to agency: Asia’s wealth leaders can reinvent, not just streamline
Singapore aced its FATF evaluation — now comes the hard part
Are Asia’s digital banks prepared for the stablecoin era?
Why APAC is building home-currency stablecoins
Why Southeast Asian wealth managers must design the business before buying the technology
Why trust in Asian banking increasingly gets built off the record
Hong Kong cleared stablecoins for take-off. Getting them to work across Asia is the hard part