Branch Banking
ANZ invests $21.5m for branch refurbishments across Australia
ANZ invests $21.5m for branch refurbishments across Australia
It has completed four refurbishments and opened a new specialised business centre.
Hang Seng Bank unveils Hysan Place Wealth Centre
Over 30% of the bank's prestige banking customers are based on Hong Kong Island.
NAB brings live sign language interpreting to all branches
This is expected to make face-to-face banking more accessible for deaf customers.
ANZ opens 27 branches on Saturdays for home loans and specialist banking
There will be no over the counter services on Saturdays.
CommBank commits $98.56m to branch network
The bank aims to reduce wait times and expand access to specialist support.
Bangkok Bank launches café-branch hybrid
It has an exclusive menu and will offer personal financial planning.
CBA taps luxury label BEARE PARK to redesign frontline staff wardrobe
BEARE Park founder Gabrielle Pereira was a former banker herself, CBA said.
Asia’s banks hold the mandate to innovate. Now they must earn it.
Banking is no longer measured against other financial institutions, but against digital experiences.
India's public banks must cut branches to hit 'world-leading' goal: S&P
Indian PSBs are inefficient due to underutilised and low-yielding branches, an analyst said.
Crédit Agricole unifies CIB and wealth arms in 43,400 sqft hub
An internal staircase now connects the corporate and wealth management teams across two levels.
Westpac to pilot new community banking service
The bank will invest over A$65m to modernize its regional network.
Why banks still don’t start with your name
An ABF Summit keynote challenged how banks begin customer interactions.
SMBC’s Bengalaru branch commences operations
Satoshi Onoe serves as head of the branch.
NAB invests $55m to upgrade over 100 branches across Australia
About 82 of the branches upgraded are in regional Australia.
UnionBank opens new branch in Cebu City’s Aboitiz Corporate Center
This is the Philippine bank’s 200th branch in the region.
SMBC clinches approval to open branch in Bengaluru, India
This is the Japanese megabank’s fifth branch in the country.
Hang Seng unveils MTR Jordan Station Retail Banking Centre
It is open from 11 AM to 7 PM on weekdays.
Thought Leadership Centre
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1. Singapore banks complete tokenised deposit pilots 2. Barclays launches Singapore private bank booking centre 3. Singaporeans lead in digital wallet adoption but AI commerce trust lags 4. APAC has mastered domestic payments. The next challenge is connecting them. 5. DBS and Citi settle USD payments in minutes via tokenised depositsResource Center
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Event News
Inside Longbridge Securities (Singapore)’s win at the Asian Banking & Finance Fintech Awards 2026
Gavin Chia on how AI is making institutional-grade investing more accessible to everyday investors.
Commentary
APAC has mastered domestic payments. The next challenge is connecting them.
Why fragmented communications are becoming a hidden governance risk for Asia Pacific banks
From automation to agency: Asia’s wealth leaders can reinvent, not just streamline
Singapore aced its FATF evaluation — now comes the hard part
Are Asia’s digital banks prepared for the stablecoin era?
Why APAC is building home-currency stablecoins
Why Southeast Asian wealth managers must design the business before buying the technology
Why trust in Asian banking increasingly gets built off the record
Hong Kong cleared stablecoins for take-off. Getting them to work across Asia is the hard part