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NAB brings live sign language interpreting to all branches
This is expected to make face-to-face banking more accessible for deaf customers.
National Australia Bank (NAB) is rolling out online sign language services to all of its branches.
Bank customers visiting any branch can scan a QR code and instantly connect with a live Auslan interpreter. Auslan is the native sign language of Australia’s deaf community.
The bank expects the move to make face-to-face banking more accessible for Deaf Australians.
NAB says it is the first bank in Australia to offer in-branch Auslan interpreting nationally.
The Auslan interpreting service will be available in the branch for everyday banking conversations, NAB said.
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