Gaurav Srivastava

As the Head of Customer Intelligence (CI) for ASEAN at SAS, Gaurav empowers enterprises with practical applications of Artificial Intelligence and Decisioning to enable extraordinary experience, maximise customer lifetime value and improve customer centricity.

Prior to SAS, he has worn multiple hats at conglomerates like Deloitte, Oracle as well as startups. Previously, he was aboard at DBS Bank in a regional advisory role driving the bank’s transition from being a product-centric organization to the one where customer is at the center through data-driven customer journeys.