Australia
Westpac names Carolyn McCann as chief executive, consumer
McCann was previous group executive for customer and corporate services.
CBA partners with OpenAI for scam and fraud detection, personalised services
CBA employees will progressively get access to OpenAI’s AI tools.
iSignthis fined $10m for breaching Australian disclosure laws
Former MD and CEO Nickolas Krantzis penalized $1m for breaching his director duties, amongst other reasons.
ANZ rolls out home loan policy changes to aid self-employed Australians
Earlier in July, Westpac halved its income assessment to one year.
Commonwealth Private unveil self-directed investment option for wholesale investors
Private Wealth Advantage is a self-directed investment option for wholesale investors.
Banking Circle S.A. acquires Australian Settlements Limited
Banking Circle offers instant payment technology to payment companies and banks.
Financial complaints surpass 100,000 in Australia in 2024-25
Banking and finance related complaints fell 9% on declining scam-related complaints.
NAB invests $55m to upgrade over 100 branches across Australia
About 82 of the branches upgraded are in regional Australia.
Aussie regulators update MOU to strengthen financial stability cooperation
The updated MOU sets out their respective roles for contributing to financial stability.
Australian banks to refund $60.5m to customers hit by high fees
Over 1 million customers have been moved into low-fee accounts, ASIC said.
Australia probes debt firms over term breaches and poor service
They may be failing to meet agreement terms or charging high fees, amongst others.
Australia cancels credit licenses of seven entities
They failed to be a member of AFCA, or failed to lodge compliance certificates, amongst other reasons.
CBA deploys AI bot army to disrupt and study scam attacks
Thousands of voice and message bots intercept scammers before they reach real customers.
Westpac eases home loan rules for self-employed Australians
It now requires only one year of income records, rather than the previous two.
Australia floats removing surcharge on card payments, lowering interchange fee cap
Lowering the cap could save businesses $1.2b in fees per year.
Australia court upholds five claims against Mayfair 101 head
Mayfair 101 made multiple false and misleading representations in marketing some of its products.
Commentary
Singapore's next payments opportunity
DIFC's reforms open new doors for Asian businesses: Is yours ready?
Why Asia’s private wealth industry requires a new era of governance
APAC has mastered domestic payments. The next challenge is connecting them.
Why fragmented communications are becoming a hidden governance risk for Asia Pacific banks
From automation to agency: Asia’s wealth leaders can reinvent, not just streamline
Singapore aced its FATF evaluation — now comes the hard part
Are Asia’s digital banks prepared for the stablecoin era?
Why APAC is building home-currency stablecoins
Why Southeast Asian wealth managers must design the business before buying the technology