Commentary

Optimising for customer value across channels

In today’s competitive, cost-conscious and profit-driven economy, Asian banks must continually focus on optimising their distribution channels in a way that allows them to move customers into higher-value relationships.

Commentary

Optimising for customer value across channels

Commentary

Taking the pain out of annual budgeting

For many Asian companies the creation of the annual plan or budget is a major event that consumes significant time and resource across the organisation, particularly in finance.

Commentary

Gupta's dreams for DBS in Indonesia mired with risks

Indonesia is again on the front pages of the newspapers, now it is the largest bank acquisition since years. DBS Singapore will take full control of Danamon Bank.

Commentary

Maximizing the cloud in financial institutions

Virtually every industry today is considering migrating to the cloud. More so, considering the potential benefits and its impact on the way technology is delivered to the end user.

Commentary

Are your banking skills in demand?

Demand remains steady for candidates across Asia’s banking and finance sector despite the current global economic conditions. Here Marc Burrage, Regional Director of Hays in Hong Kong, discusses trends and current opportunities across Asia from the latest Hays Quarterly Report.

Commentary

Fasten your seatbelts: Why Asia’s SMEs should plan for Euro turbulence

Asia’s small and medium sized enterprises (SMEs) are thriving, benefiting from strong economic growth throughout the region. But in an increasingly interconnected world, they are not immune to problems elsewhere, such as the Euro crisis.

Commentary

Seamless customer service in the banking & finance industry

Banks actively seek new technology solutions to further improve market share, customer service and operational efficiency.

Commentary

Asia prime services – A battle worth fighting?

Key dynamics at play within the Asian prime services landscape.

Commentary

ECB’s LTRO program

When you create a loan program to save the EU banks and make its participation voluntary, every one of those 523 banks that participates is basically admitting that they have a problem.

Commentary

How to close the budget gap before it’s too late

A key role of the finance team in any commercial organisation is to co-ordinate the annual budgeting or fiscal planning process and then to provide regular updates on progress towards the attainment of that plan.

Commentary

Which way is the wind blowing for Asian CFOs?

Let’s face it: those developed economies, that once were the ones spinning the globe including Japan, are currently fire-fighting their daily affairs of debt crisis, unemployment and so on. Emerging markets like South America, China, India and Indonesia are now taking the lead with unprecedented growth surge.

Commentary

Is outsourcing still relevant for banks?

It all started in the 1980s when Outsourcing first come into sight in the IT industry. This was the time when companies acknowledged the benefits of having IT service partners in development of complex systems, and improved the way that a business process or service is managed. It paved the way for advent of a new genre of business approach, termed “Outsourcing” and in today’s world it has become an entity, important at that, enhancing every business system.

Commentary

Islamic banks in Asia, and their differences with their GCC counterparts

The Islamic banking sector is one of the fastest growing segments in global banking, growing at an estimated 15-20% p.a.

Commentary

The long march of the Renminbi

Over the last few months, investors have frequently expressed to me their concerns about the change of leadership in Beijing likely to take place in the autumn of this year and what that might mean for the pace of reform in China’s economy and markets.

Commentary

To RFP or not to RFP

IBS has recently come out with its Sales League Tables for the year ended December 2011. The analysis has shown that IT vendors concentrating on the APAC market have moved up significantly.

Commentary

Specialist business models for asset managers

Although asset management is considered the most consistently profitable business in financial services, there has been extreme volatility in the degree to which individual firms capture profits.

Commentary

The key to driving cost efficiencies in Asian banks

With the outlook of slow growth in the coming years, banks across Asia need to aim for significant structural changes to their cost base. This can be a challenge, however there are lessons from the experiences of other industries such as the European postal industry for example.

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Commentary

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