Exclusives
Banks into hubs: OCBC NISP embraces guesthouse-feel branches
Select outlets draw on a mix of batik and contemporary aesthetic and feature special aromatherapies.
Banks into hubs: OCBC NISP embraces guesthouse-feel branches
Select outlets draw on a mix of batik and contemporary aesthetic and feature special aromatherapies.
How RHB Bank aims to plug Malaysia's $20b SME funding gap
The bank aims to extend $7.5b in new and additional loans for SMEs by 2021.
How Taishin Bank is aiming to dazzle Asia's ultra-rich
The bank aims to increase wealth management revenue and AUM by 8-10% annually through the strategic use of digital tools and branch interactions.
SWIFT banks on gpi and blockchain in APAC expansion as it trials DLT in Singapore
SWIFT gpi is carrying over $300b a day in 145 currencies across more than 1,200 country corridors.
Simple is smart: Here's how UnionBank tied up smart banking with innovative rebranding
Its new logo is part of its attempt to pursue a brand with an iteration of ‘Power the Future of Banking’.
How banks in Malaysia are keeping up with the digital shift
Striking the balance between mobile and online offerings as well as physical branches is key.
Maybank Singapore's strategy to drive wealth management costs down
The bank is enhancing its digital capabilities beyond portfolio reviews to support a growing number of online transactions.
Hang Seng Bank embarks on digital journey for its trade finance business
It has a solution that can recognise the type of documents being scanned and extract data from images.
How Thai banks are breaking the branch mold
Krungthai Bank is looking to launch five more retail-like branch formats in 2019.
DBS is betting big on India
By refusing to ditch the physical bank branch and prioritising the improvement of its mobile offerings, DBS has fully embraced the phygital model in...
Malaysia rides on Asia's virtual banking drive
Potential web-only players could target both the unbanked and the affluent segment.
Philippine banks boost tech in push for financial inclusion
Lenders are offering digital loans for farmers, a 10-minute paperless account opening process, and money transfers through mobile numbers.
Are Indonesian banks' digital journeys paying off?
Lenders are introducing self-service lounges, cardless withdrawals and biometrics to grow their millennial client base.
How Thai lenders are building the bank branch of the future
Paperless applications and facial recognition tech for eKYC are key components.
Malaysian banks flex digital muscle to catch up with Asian peers
Employee upskilling is also a priority to ensure that workers can keep up with digital developments.
How ING Singapore is leading 600-strong staff against disruption
Its wholesale banking unit is ditching the pyramid structure in favour of self-steering teams.
Thailand embraces facial recognition tech for e-KYC
FR is part of the broader shift towards the smart bank branch model.
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Monitor Deloitte's Prashant Krishnan urged banks to transform their relationship models to meet these demands.
Commentary
Asia’s electronic markets reach an inflection point of transformation
Tokenisation in the Philippines: The consumer is ready, but is the infrastructure?
Asian firms need to get ready for digital assets and currencies
AI can build your plan, but can it hold you to it?
Built to last: How Japan is approaching the cross-border payments challenge