Chong-Win Lee

Chong-Win Lee is the Director of Avaya Contact Center Solutions across Asia Pacific and is based in Singapore. He is responsible for the overall strategy, growth and profitability of Avaya’s contact center business in Asia Pacific.

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Thought Leadership Centre

SAP S/4HANA Cloud Public Edition: A modern cloud ERP solution

SAP BTP: The foundation for financial services innovation

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Resource Center

Shaping the Future of Banking: An Exploration of ASEAN Trends and Transformations

Comarch AI-driven digital solutions enable better, more personalised banking

Banking in a Volatile Economy & Navigating Uncertainty

Bridging The Gap: A Survey On Alternative Financing

Improving API Security in Digital Banking

The financial services world of the future

Re-wiring financial services operations for a bold future

Fraud surveillance in today’s hybrid banking environment

ABF Retail Banking Digital Conference 2021

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Awards

Jul
02

ABF Retail Banking Awards

Jul
02

ABF Wholesale Banking Awards

Events

Feb
26

From Compliance to Personalisation: Advancing Banking & Financial Services Experience

Mar
10

Asian Banking & Finance and Insurance Asia Summit - Philippines - March 10, 2026

Mar
31

Asian Banking & Finance and Insurance Asia Summit - Vietnam - March 31, 2026

Apr
14

Asian Banking & Finance and Insurance Asia Summit - Malaysia - April 14, 2026

Apr
28

Asian Banking & Finance and Insurance Asia Summit - Thailand - April 28, 2026

May
13

Asian Banking & Finance and Insurance Asia Summit - Indonesia - May 13, 2026

Jul
01

Asian Banking & Finance and Insurance Asia Summit - Singapore - July 1, 2026

Nov
05

Asian Banking & Finance and Insurance Asia Summit - Hong Kong - November 5, 2026

Event News

Pricing Discipline, Customer Value: Asian Banking & Finance and Insurance Asia Summit Heads to Bangkok
Pricing Discipline, Customer Value: Asian Banking & Finance and Insurance Asia Summit Heads to Bangkok
Speakers from Kasikornbank, KPMG Thailand, Systemweb Technology, and Simon-Kucher will share their insights on the industry’s latest trends and challenges.
Precision Growth, AI Operations: Asian Banking & Finance and Insurance Asia Summit Heads to Kuala Lumpur
Precision Growth, AI Operations: Asian Banking & Finance and Insurance Asia Summit Heads to Kuala Lumpur
Precision Credit, Customer Trust: Asian Banking & Finance and Insurance Asia Summit Vietnam 2026 Set for 31 March
Precision Credit, Customer Trust: Asian Banking & Finance and Insurance Asia Summit Vietnam 2026 Set for 31 March
Discover the future of financial services with Smart Communications
Co-Written / Partner Discover the future of financial services with Smart Communications

Videos

HSBC expands innovation banking in Singapore

HSBC expands innovation banking in Singapore

Tight credit conditions drive Asia-Pacific corporate insolvencies

Tight credit conditions drive Asia-Pacific corporate insolvencies

APAC consumers demand personalised financial wellness tools

APAC consumers demand personalised financial wellness tools

AI authenticity risks undermine digital banking

AI authenticity risks undermine digital banking

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Commentary

Cards & Payments

Will stablecoins disrupt the banking business?

Banking Technology

Digital transformation starts with leadership

Banking Technology

The future of Asian banking isn’t ‘AI-first’ – it’s ‘fearless-first’