Chong-Win Lee

Chong-Win Lee is the Director of Avaya Contact Center Solutions across Asia Pacific and is based in Singapore. He is responsible for the overall strategy, growth and profitability of Avaya’s contact center business in Asia Pacific.

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SAP S/4HANA Cloud Public Edition: A modern cloud ERP solution

SAP BTP: The foundation for financial services innovation

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1. Singapore banks stretch hiring as caution deepens 2. DBS to open 18 new wealth centres by 2027 3. OCBC Hong Kong names new wholesale head and risk chief 4. Indonesian corporates raise the bar, banks urged to reinvent corporate banking and treasury services 5. DBS rolls out ‘tap-to-phone’ payments at MAX app

Resource Center

Loyalty in Banking: How can banks distinguish their services, secure customer loyalty, and strengthen their brands?

Mastering IT efficiency and compliance in finance

Navigate the great inflection point: How Corporate and Investment bankers can rise to meet new pressures and new players

The APAC Lending Paradox: Why strategy is clear, but execution is everything

Shaping the Future of Banking: An Exploration of ASEAN Trends and Transformations

Comarch AI-driven digital solutions enable better, more personalised banking

Banking in a Volatile Economy & Navigating Uncertainty

Bridging The Gap: A Survey On Alternative Financing

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Awards

Jul
02

ABF Retail Banking Awards

Jul
02

ABF Wholesale Banking Awards

Events

Jul
01

Asian Banking & Finance and Insurance Asia Summit - Singapore - July 1, 2026

Nov
05

Asian Banking & Finance and Insurance Asia Summit - Hong Kong - November 5, 2026

Event News

Indonesian corporates raise the bar, banks urged to reinvent corporate banking and treasury services
Retail Banking Indonesian corporates raise the bar, banks urged to reinvent corporate banking and treasury services
Monitor Deloitte's Prashant Krishnan urged banks to transform their relationship models to meet these demands.
BSN eyes retail and gold to push beyond mortgage-heavy roots
Islamic Banking BSN eyes retail and gold to push beyond mortgage-heavy roots
Insurance growth strains trust at claims stage
Insurance growth strains trust at claims stage
Indonesia's financial sector urged to shift from expansion to resilience
Indonesia's financial sector urged to shift from expansion to resilience

Videos

Fraud checks shift as transactions move in real time

Fraud checks shift as transactions move in real time

Tool dependence leaves institutions with cyber gaps

Tool dependence leaves institutions with cyber gaps

US$1t unused credit card points risk losing redemption value

US$1t unused credit card points risk losing redemption value

Asia-Pacific deal values drop to $127 billion after major tariff shock

Asia-Pacific deal values drop to $127 billion after major tariff shock

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Commentary

Cash Management

Asian firms need to get ready for digital assets and currencies

Wealth Management

AI can build your plan, but can it hold you to it?

Banking Technology

Built to last: How Japan is approaching the cross-border payments challenge