BBTN Q2 profit surges 61.3% on lower costs and superapp growth

The rapid expansion of the Bale app will deepen customer engagement and diversify its earnings.

Bank Tabungan Negara (BBTN) saw its net profit jump by 61.3% year-on-year (YoY) to $72.3m (IDR 1.3t) in the second quarter of 2026 thanks to lower credit costs.

The Indonesian bank’s credit costs declined 130 basis points (bp) during the quarter.

Its results highlight BBTN’s transformation progress from a mortgage-focused lender to a broader consumer bank, said UOB Kay Hian (UOBKH).

“The strategy is centred on expanding higher-yield non-housing loans through the acquisition of pension loan portfolios, while strengthening ecosystem-driven banking across healthcare, education, tourism and lifestyle,” UOBKH analyst Posmarito Pakpahan said in a report on 20 July 2026.

The rapid expansion of Bale by BBTN, a digital superapp that offers property financing and bill payment services, is expected to deepen the bank’s customer engagement, diversify its earnings, and improve cross-selling opportunities beyond traditional mortgage financing, UOBKH said.

The number of users of the bank’s Bale digital banking app rose to 4.3 million in Q2 2026, 62.4% higher compared to a year ago. Transaction volume also rose 41.6% YoY whilst value is 55% higher.

The bank’s management also flagged a potential upside to the earnings from renegotiating bancassurance income.

Operational efficiency is expected to improve through digitalisation rather than cost cutting, Pakpahan said.

“Management highlighted ongoing investments in centralised loan processing, AI-enabled credit assessment and automation to shorten turnaround times, improve underwriting consistency and enhance productivity,” Pakpahan said.

(US$1 = IDR 17,974.91; as of 24 July 2026)