UOB and AWS sign MOU on hybrid cloud and AI for five markets

UOB will build a dedicated cloud environment located in Singapore that can be used across five markets.

UOB and Amazon Web Services (AWS) have signed a memorandum of understanding (MOU) to jointly explore how cloud and artificial intelligence (AI) capabilities can be used to strengthen UOB’s operation resilience.

The MOU will explore the development of a hybrid infrastructure model that enables UOB’s systems and data to operate across on premises infrastructure and cloud environments, according to a joint announcement on 9 October 2026.

UOB will build a dedicated cloud environment located in Singapore that can meet security, governance, and data residency requirements across five of its Southeast Asian markets: Singapore, Malaysia, Thailand, Indonesia, and Vietnam.

The MOU will also explore how AI can improve UOB’s customer experience and internal operations, including conversational banking capabilities, UOB said.

Lawrence Goh, head of group technology and operations at UOB, said that there is potential to broaden the collaboration over time and possibly work with the wider Amazon group.

The MOU is the first collaboration between AWS and a bank to bring together hybrid cloud capabilities in ASEAN with security, governance, and data residency controls, the announcement said.