Indonesia

Insurance growth strains trust at claims stage

Insurance growth strains trust at claims stage

Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
8 hours ago

Indonesia's financial sector urged to shift from expansion to resilience

The country’s 5% growth is no longer a green light for risk-taking, an economist warns.
8 hours ago

Banks and insurers must chase AI value creation, not cost savings

They should consider AI as an operating system by itself, not whether it can write them a system.
9 hours ago

Margin pressure forces banks off board-rate deposit pricing

Deposit pricing strategies shift as competition tightens funding conditions.
9 hours ago

Insurers told tech alone won’t solve rising complexity in Indonesia

Indonesia’s insurance penetration remains low at 2.72% despite rapid AI adoption.
10 hours ago

Indonesian banks pursue SMEs, emerging affluent in fintech battle

Financial institutions are bracing for the ‘invisible banking' era.
11 hours ago

Why channel reliability trumps promotions in Indonesia's bank loyalty war

Consumers don't want e-channels that are constantly down or lags.
11 hours ago

Indonesia finance firms face narrowing window to monetise AI, BCG says

Financial institutions are entering a new AI-driven “intelligence war” focused on products and operations.
13 hours ago

BNI's 20.1% loan growth masks weakening private-sector demand

Wholesale segments are lifting up BNI’s loans.

Indonesia banks face tight liquidity through 2026: CreditSights

Higher energy prices will reduce room for fiscal spending, the report said.

Bank Central Asia's margin falls in Q1 as wholesale competition weighs

The bank is implied to be sitting on excess liquidity, said UOB Kay Hian.

Bank Mandiri Q1 profit up 16.6% as Agrinas drives loan growth

The bank is prioritising asset quality and underwriting discipline, leading to slower retail loan growth.

Bank Mandiri says oil shock could lift bad loan ratio to 4%: report

Growth in the commodity segment may cushion its wholesale loan portfolio.

Indonesia card payments to reach $61.3b in 2026

Inclusion and policy support fuel growth.

CIMB Niaga launches two AI agents for bank staff

The agents will assist financial planning staff and service teams.

Indonesia and South Korea link QR payments to bypass foreign exchange

Indonesia received 5.89 million inbound QR transactions in 2025.

Maybank Indonesia shifts to selective lending

The listed bank wants to ensure growth remains disciplined and resilient.